Cancellation and missed appointment policy:
I require a minimum of 48hrs to cancel or reschedule an appointment. I will reschedule your appointment in the same week if I have a space available. If I do not have a space available you will be billed for the session that you have cancelled.
Confidentiality:
No information will be shared or disclosed to anyone without permission from you.
Exceptions to confidentiality: 1) Federal or Provincial Court requires information. 2) Criminal code violations where physical and/or sexual abuse of children are involved. 3) Situations in which any person’s life or health is in obvious danger.
Litigation Limitation:
Due to the nature of the therapeutic process and the fact that it often involves making a full disclosure with regard to many matters which may be of a confidential nature, it is agreed that should there be legal proceedings (such as, but not limited to divorce and custody disputes, injuries, lawsuits, etc.), neither you nor your attorney, nor anyone else acting on your behalf will call on me to testify in court or at any other proceeding, nor will a disclosure of the psychotherapy records be requested.
My email guidelines are as follows:
1) At my discretion and for established clients only.
2) For setting up and/or changing appointment times.
3) For non-urgent issues.
4) When I can address the concern with a single reply, requiring 5 minutes or less.
5) E-mail correspondence entailing more than 5 minutes of time for reply will be subject to my hourly fee for service
6) If an e-mail requests my assistance for an issue or situation that, in my opinion, cannot be
properly addressed by e-mail, you will be notified by return e-mail to schedule an
appointment for an office visit or telephone consultation (whichever I consider most
appropriate to provide good care) within the timeframe recommended. In this case no
treatment recommendations will be provided by e-mail, to provide the highest standards of care.
E-mail communications are not to be used as a way to temporarily or permanently end our
work together. If you wish to complete your work with me, or take a temporary break due to
vacations, work schedules or other life circumstances, please discuss this in person with me,
and please allow adequate time for us to consider this together.